Shipping, Return and Warranty Policy

Shipping Options

Ship via common carrier

Shipping Limitations. All common carrier (via truck) orders will be shipped to the closest freight terminal. An additional charge will be assessed to ship directly to an address designated by the purchaser. All purchases from this Web Site are shipped pursuant to a national carrier contract. UPS/FedEx orders will be shipped to an address designated by the purchaser. All products must be inspected upon receipt and refused if damaged. Upon delivery of any product, the customer is responsible for opening and inspecting the product immediately. Any claims for damage, defects or missing parts must be documented in writing and received by the Company within 7 days of delivery, or any claim for damage will be waived by you. We require proof of damage in the form of digital photographs so we may process a damage claim with the shipping company.

*Free shipping is limited to the greater Cleveland/Akron Ohio Metropolitan area only for promotion “Internet1″. All shipping outside this area will have normal shipping charges applied.

*Free installation is limited to standard installation only (additional charges for installation outside standard may apply) and is limited to the Cleveland/Akron Ohio Metropolitan area only for promotion “Interner1″. Installations outside this area can be done by the purchaser or may be contracted for an additional cost.

Unique Lift LLC reserves the right to refuse to ship outside US, and if shipped outside US, Customer agrees to be responsible for and to pay all taxes, duties, or customs fees.

All orders will ship within 2 to 4 weeks, unless back ordered. If back ordered, customer will be notified at time ordered or within 48 hours.

Consumer states that they found Unique Lift LLC through the website and ordered on the site or by calling in to the 1-800 number, and that they agree to and accept the Terms and Conditions on the website, including, but not limited to the Disclaimer of Warranties Section, the Limitation of Liability section, the Jurisdiction Section, and the ADR Section. Please read these Terms and Conditions on the site or call or Email us for a copy. These terms and conditions affect and in some circumstances limit your rights or any claims you may raise. By clicking the Acknowledge and Accept button below, you acknowledge and agree that you have read and understand, or have had the opportunity to read, all of the terms and conditions contained herein and in the Terms and Conditions page on this Website, and accept them.

Cancellation Policy

Unique Lift LLC offers a 3 day cancellation policy without charge. We will wait at least 3 days to ship. There will be a cancellation fee of 25% if cancelled after 3 days and prior to shipping. No cancellations allowed after products are shipped. We will not process your credit card for 3 days to give you time to consider and cancel if you choose.

Limited Warranty

Unique Lift LLC warrants to the original customer that its products will be free of defects in workmanship or material for a period of five years (5) from the date of purchase. If the product or any component thereof proves defective in materials or workmanship within five years from date of purchase, we will replace or repair it at our expense if customer has not altered the product in any way and has maintained the product in accordance with Unique Lift’s recommendations.  The replacement or repair of failed products or components is your exclusive remedy under our limited warranty and our sole obligation in the event of such defect in material or workmanship is the repair or replacement of product or components.

This Limited Warranty applies only to our product and not to the installation.  Defects or damage caused to the product in respect of installation is covered only by the third party installer, and Unique Lift LLC is not liable for any defect or damage to product caused by the installer.

EXCEPT AS EXPRESSLY PROVIDED IN THIS LIMITED WARRANTY SECTION, WE MAKE NO REPRESENTATION OR WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, WITH RESPECT TO ANY PRODUCT, INCLUDING, WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY, NON-INFRINGEMENT OR FITNESS FOR ANY PARTICULAR PURPOSE, AND WE HEREBY DISCLAIM SAME.

The limited warranty just set forth is intended as the exclusive remedy of Buyer with respect to any claim relating to the product, whether arising at law or at equity. In no event will we be liable, whether in contract, tort, or under any other legal theory, for lost profits or revenues, loss of use or similar economic loss, for any indirect, special, incidental, consequential, punitive or similar damages arising out of or in connection with any products (including non-conforming products), or for any third-party claims against you relating to products, even if we have been advised of the possibility of such claim.  In no event will our monetary liability (whether in contract, tort, or under any other legal theory) in respect of any product exceed the purchase price that you paid to us for it.

The warranty will be void if the product is subject to abnormal use, abnormal conditions, unauthorized modifications, unauthorized repair, misuse, neglect, accident, alteration, improper installation or other acts which are not our fault, including damage caused in shipping.  Our warranty also does not apply to any product/component that has been damaged by external causes such as fire, flood, sand, dirt, lighting, exposure to weather, acts of God, theft, improper use of any electrical source or connection to product not recommended in writing for interconnection by us.